How to Ride the Conductorless Train

If getting on at a station with an automated ticket machine or a station with station staff

If getting on a station with an automated ticket machine (Isahaya Station / Hon-Isahaya Station / Shimabara Station) or a station with station staff, buy a ticket before getting on the train.
(If you have any questions, feel free to ask the station staff.)

If getting on at station without station staff

If getting on at station without station staff, go directly to the platform.
If the train is a conductorless train, be sure to take a boarding voucher when getting on.

How to get on and off the conductorless train

  1. Step 1
  2. Step 2
  3. Step 3
  4. Step 4
  5. Step 5
  6. Step 6
  7. Step 7
  8. Step 8
  1. Step1

    Wait behind the yellow line on the station platform.

    When the train comes up to the platform, it is extremely dangerous to go out beyond the yellow line (toward the tracks). Be sure to wait behind the yellow line.

    About the station platform

    If getting on a conductorless train, wait near the "conductorless train boarding space."

  2. Step2

    You can check if a train is a conductorless train by the display on the train car.

    "Conductorless" is displayed on the front, rear, and on the side near the door of conductorless train cars. Be sure to check it.
    Also, be sure to check the last stop on the rollsign before getting on the train.

    • Front and rear of the train car

    • Near the door on the side of the train car

  3. Step3

    For a conductorless train, get on using the door at the rear of the train car.

    (1) For a one-car conductorless train

    (2) For a two-car conductorless train (where all the doors open at Isahaya Station, Hon-Isahaya Station, and Shimabara Station), get on using the nearest door.

    (3) For a two-car conductorless train (where only the doors in the first car open at stations other than Isahaya Station, Hon-Isahaya Station, and Shimabara Station), get on using the door near the rear of the first car. For a two-car train, the rear car doors will not open.

  4. Step4

    When getting on the train, take a boarding voucher.

    Even if you have a ticket, coupon ticket, or commuter pass, be sure to take a boarding voucher.

    Boarding voucher device (near door)

  5. Step5

    Sit in an empty seat.

    If there are no empty seats, be sure to grab hold of a strap.
    It is very dangerous to change seats while the train is in motion. Please do so while the train is stopped.

    • There is 1 restroom on the train. Be careful when using it, as the train will sway when in motion.

    • "Priority seating" is located near the door.
      We ask that you give these seats to those who need it, including the elderly, the disabled, and expectant mothers.

  6. STEP6

    Check your fare on the fare table.

    The fare table is located near the front of the train car.
    The amount displayed in the section with the same number as your boarding voucher is your fare.
    When the train approaches a station where it will stop, an announcement plays in the train. Check your fare when getting off the train.

    • Fare table

    The fares displayed are adult fares. Child fares are half of that. (Fractions are rounded up in units of \10.)

  7. Step7

    When getting off the train, pay your fare at the fare box in the front.

    When getting off the train, pay your fare at the fare box located near the front exit door (next to the driver's seat).

    • Fare box

    • If using cash, a ticket, or a coupon ticket

      Put your cash or ticket, etc., into the slot together with your boarding voucher. Please be aware the machine does not provide change.

    • About transportation IC cards

      You cannot use transportation IC cards (electronic money).

    • If you have a commuter pass, free pass, or JR transfer ticket

      Put your boarding voucher into the fare box, and then clearly show your commuter pass to the driver.

    About money changing

    To change money, please use the money changer attached to the fare box at the front.

    • *The amounts that can be changed in the train are: \1,000, \500, \100, and \50.
    • *\10,000 and \5,000 bills cannot be changed. Please speak to the driver.
    • *The train will sway while in motion. Please be careful when moving seats or changing money.
    • *Please change money with time to spare.

    Requests to our customers

    Please prepare change in advance to use the train smoothly.
    (Please be aware the money changer in the train cannot change cash other than \1,000 bills.)
    For elementary school students, please tell the driver that you are an elementary school student before paying the money.
    For two-car conductorless trains, if getting off at a station other than Isahaya Station, Hon-Isahaya Station, or Shimabara Station, move to the front car when the train approaches the station you want to get off at.

  8. Step8

    Watch your step as you get off the train using the front door.

    Be sure to watch your step.
    Be sure to check your belongings to make sure you have everything.